FR and SMApply Sites Inaccessible

Incident Report for SurveyMonkey Apply

Resolved

Our network provider has resolved the issue on their end and all sites are now accessible. We will be inquiring as to the nature of this issue and what steps are being taken to address and prevent them from happening again.

Posted Oct 03, 2019 - 13:28 EDT

Identified

We have identified the issue as an outage from our network provider. Work is being made to address the outage in their data center

Posted Oct 03, 2019 - 12:18 EDT

Investigating

We are aware of users experiencing issues accessing their sites. We are investigating the issue and will provide updates as they become available

Posted Oct 03, 2019 - 11:58 EDT

This incident affected: Main Application & Customer Sites.